Refund Policy

At ALAIRA, we take great pride in the quality and presentation of every item we deliver.

Due to the nature of our products, we operate a strict no refund and no exchange policy.

Returns & Refunds

We do not offer refunds under any circumstances once an order has been placed and processed.
All sales are final.

Exchanges

We do not offer exchanges for sizing, change of mind, or any other reason.

Damaged or Faulty Items

We will only offer a replacement if an item arrives damaged or faulty.

To be Eligible

You must contact us within 48 hours of delivery.
Provide clear photo/video evidence of the issue.                                                                    Item must be unused and in original condition.

Once Approved

We will arrange a replacement item at no extra cost.

Important Notice

By placing an order with ALAIRA, you agree to our policies and confirm that you have reviewed your order carefully before completing your purchase.